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From the Desk of Emma P. Broom Minimize


July 2011

Managing Change 


The more complex society gets, the more sophisticated leadership must become, as Michael Fullan points out in his book, Leading in a Culture of Change (Fullan, 2001). We know that the pace of change is always increasing and leading in a culture of technology, innovation and uncertainty will force us to adapt to the paradigms of this century.  We must find different ways of doing the very same thing that our forefathers of leadership did decades ago. Remember, everything is changing. 

Fullan explains that if leadership is to be effective, there are four components to consider in the process.   

They are: 

  • Have an explicit “making-a-difference” sense of purpose.
  • Use strategies that mobilize many people to tackle through problems.
  • Be held accountable by measured and debatable indicators of success.
  • Be ultimately assessed by the extent to which it awakens people’s intrinsic commitment, which is none other than the mobilizing of everyone’s sense of moral purpose.  

Fullan also insists that a culture of change also consists of great rapidity and non-linearity on the one hand and equally great potential for creative breakthroughs on the other. 

The Pareto Principle:

Every leader needs to understand the Pareto Principle in the area of people oversight and leadership.  For example, 20 percent of the people in an organization will be responsible for 80 percent of the company’s success. 
(Maxwell, 1993)

The Pareto Principle is commonly referred to as the20/80 rule” principle. 20 percent of your priorities will give you 80 percent of your production, if you spend your time, energy, money, and personnel on the top 20 percent of your priorities.

Examples of the Pareto Principle according to John Maxwell in his book, Developing the Leader Within You:

Time:               20 percent of our time produces 80 percent of the result.

Counseling:     20 percent of the people take up 80 percent of our time.

Products:        20 percent of the products bring in 80 percent of the profit.

Reading:          20 percent of the book contains 80 percent of the content.

Job:                 20 percent of our work gives us 80 percent of our satisfaction.

Speech:           20 percent of the presentation produces 80 percent of the money.

Donations:       20 percent of the people will give 80 percent of the money.

Leadership:      20 percent of the people will make 80 percent of the decisions.

Picnic:              20 percent of the people will eat 80 percent of the food!